Mis 2016 – case study 02 – technology: ups competes globally with

Case Study Questions


1. What are the inputs, processing, and outputs of UPS’s package tracking system?

2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy?

3. What strategic business objectives do UPS’s information systems address?

4. What would happen if UPS’s information systems were not available?

Section 1.3, “What academic disciplines are used to study information systems and how does each contribute to an understanding of information systems?”


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